Privacy Policy

Last updated: November 2024

At SISAT, transparency and the protection of your information are top priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website

Information we collect
We may collect the following types of information when you use our website:

Information provided by the user
- Name, email address, phone number, company, and position when completing contact or registration forms.
- Additional information you choose to share when submitting inquiries.
Information collect automatically
- IP address, browser type, operating system, and other technical details about your device.
- Data regarding your interaction with the website, such as pages visited, browsing time, clicks, and links followed, collected through cookies and analytics tools.
Information from third parties
If you interact with us through social media or third-party services (e.g., LinkedIn or Facebook), we may receive information based on the privacy settings of those platforms.

How we use your information
The collected information is used for the following purposes:
- Responding to your inquiries and providing technical support.
- Sending information about our products, services, updates, and events related to SISAT.
- Improving the functionality, security, and content of the website.
- Personalizing your experience on our website.
- Complying with legal or contractual obligations.

Use of cookies
We use cookies and similar technologies to enhance your experience on our website. These may include functional, analytics, and marketing cookies. You can manage your cookie preferences through your browser settings.

Sharing your information
We do not sell or share your personal information with third parties for commercial purposes. However, we may share it in the following cases:
- Service Providers: With third parties who help us operate our website, such as hosting platforms, analytics services, and marketing tools, under strict confidentiality agreements.
- Legal Obligations: When required by law, regulation, or a court order.
- Protection of Rights: To protect the rights, safety, and property of SISAT, our users, or the public.

Data Security
We implement technical and organizational security measures to protect your information from unauthorized access, loss, alteration, and destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

User rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal information, subject to legal or contractual restrictions.
- Object to the processing of your information for marketing purposes.
- Withdraw your consent at any time, where processing is based on prior consent.
To exercise these rights, contact us at [email@sisat.com.mx].

Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We recommend reviewing their privacy policies before providing any information.

Changes to the Privacy Policy
We may update this privacy policy at any time. We will notify you of significant changes through a notice on the website or by other reasonable means. The date of the last update will appear at the beginning of this policy.

Contact Us
If you have any questions, comments, or concerns about this privacy policy, please contact us at:
- Email: ventas@sisat.com.mx
- Phone: +52 81 00 95 00
- Address: Jardines de Monte Parnasse 5701-a, Jardines del Paseo 2o. Sector, 64900 Monterrey, N.L.
Thank you for trusting SISAT. We are committed to protecting your information while delivering #ExtremeEfficiency in all our services.